Re-checks cost a fifth of the price.
Check, fix, re-export, re-check is the whole point of the app. So when you verify a video you've already verified, you pay a fifth of the standard rate, not full price.
- Step 1Check v3Verify Client_Promo_v3.mp4. Four typos found, each one a marker on your timeline.
- Step 2Fix and re-exportFix them in your NLE and export Client_Promo_v4.mp4. Different bytes, different name, same video.
- Step 3Re-check v4Verify again to confirm the fixes. The app spots the re-export and bills a fifth of the standard rate.
The goal: a green PASSED on the re-export before it goes to the client.
How the app knows it's the same video
Recognition uses technical details and hash values: duration, filename patterns, and a file fingerprint. Never the content itself, and never a stored copy of your footage.
Re-verify in place
Run verification again on a file already in your queue and it's automatically treated as a re-check.
Version-aware filenames
Client_Promo_v3 to Client_Promo_v4 or _FINAL links up. EP_101 and EP_102 never do, because episode numbers are different videos.
A sanity check on duration
Typo fixes rarely change the timeline, so the runtimes have to roughly agree before the discount applies.
When the app links a re-check, it says so before you run it, with the discounted cost shown up front and a control to unlink if it guessed wrong.
The limits
- 30 days
- The discount window runs 30 days from the first full-price check of that video.
- One original
- Chains count back to the start: v3 → v4 → v5 are all discounted, all measured against v3's date.
- 10 re-checks
- Up to 10 discounted re-checks per original. Need more? Email support and we’ll sort it out.
Retries are always free
A failed job refunds itself, and resubmitting the exact same file within 24 hours (after a crash, a network drop, or an impatient double-click) costs nothing. That's a retry, not a re-check. If a re-check doesn't qualify, it's simply billed as a new video, and the app tells you why. A pricing question never blocks the job itself.
Full pricing is on the pricing table, and the FAQ covers how minutes are billed.